Bringing Over 20 Years of Experience in Medical Billing

Each element of the revenue cycle will be tailored to your specific processes, not a “cookie-cutter” approach as most medical billing companies do. We establish control of your medical practice’s key performance factors with sophisticated measurement systems to ensure we have control of your revenue cycle.

We will assume your credentialing responsibilities from day one. We have years of expertise in working with countless payers and specialties from across the country.

Our Coding and Compliance team is comprised of in-house, certified experts in conjunction with system technology. We have an internal compliance program that consists of continual in-house quality assurance audits, but also includes an annual “third party” auditing process to ensure maximum compliance levels.

We provide direct electronic processing (EDI) of claims to all major payers. We have access to submit to those payers that do not support direct submission. We also utilize software and technology to eliminate the potential for stalled claims.

There are no clearinghouse costs passed to your practice, and we submit claims in a timely manner in accordance with established standards.

Our payments and deposits are posted timely and accurately for immediate balancing and deposit verification. EOBs are scanned and indexed for easy retrieval and efficient denial management. We have processes in place to review payers for ERA (Electronic Remittance Advice) and EFT (Electronic Funds Transfer) capabilities, so you receive your payments faster.

Our client Start-Up process is well-defined to ensure no disruptions to your cash flow. We deploy a well-defined, hands-on approach to implement the plan and create process continuity with transparency and communication. Our shared goal is to smoothly transition you to our solutions, while simultaneously keeping your cash flow stabilized.

We have built processes to capture all charges efficiently, whether we receive them electronically or on paper. Cross Country Medical Billing will take the extra steps to capture and charge all services provided by the practice. We understand the importance of obtaining the correct information on the front end to eliminate stalls on the back end.

Our Insurance Resolution process is aggressive, highly detailed, and effective in tracking denials, overseeing files, and receiving a timely response. We have developed specific processes, guidelines, and tools for our staff to effectively manage and reduce denials, thus improving your practice’s payment cycle and cash flow. We electronically batch all denials and non-response claims to a dedicated team to quickly work these denied claims. These processes are well established and effective for quick TAT (turn around time).